Privacy Policy
Effective date: 4 October 2026
Who we are
The data controller for this website is AI Agency UK, based in Manchester, United Kingdom
We provide 24/7 AI Voice Receptionists and AI Speaking Website Assistants to UK businesses
If you have any questions about this Privacy Policy or how we handle your personal data, contact us at info@aiagencyuk.ai
Information we collect
We collect the following information when you contact us or use this website:
- Name
- Company name
- Phone number
- Email address
- Information you submit through our forms, such as your enquiry or message
How we use your information
We use the personal data we collect for the following purposes:
- Responding to enquiries
- Providing demonstrations of our AI Voice Receptionist and AI Speaking Website Assistant
- Booking appointments
- Customer communication
- Service delivery
Legal basis for processing
We process personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
Our legal bases are: consent, where you have submitted your details through a form or asked us to contact you, and legitimate interests, where processing is necessary to respond to enquiries, provide demonstrations and operate our business
You may withdraw consent at any time by contacting us at info@aiagencyuk.ai
Data retention
We keep personal data only for as long as necessary to handle your enquiry, provide our services and meet our legal obligations
Enquiry and contact details are retained for a reasonable period after our last contact with you, after which they are securely deleted
Data security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse
Access to personal data is limited to authorised personnel who need it to carry out the purposes described in this policy
Third-party services
This website uses trusted third-party services to operate and communicate with visitors:
- Email delivery provider - used to send messages submitted through our contact form to our team
- Chat widget provider - used to power the AI Speaking Website Assistant on this site
- Booking provider - used for appointment scheduling through our booking links
These providers process data only as needed to deliver their service
We do not sell or share your personal data with anyone else for marketing purposes
Your rights under UK GDPR
You have the following rights over your personal data:
- Access - request a copy of the personal data we hold about you
- Correction - ask us to correct inaccurate or incomplete data
- Deletion - ask us to delete your personal data
- Restriction - ask us to limit how we use your data
- Objection - object to processing based on legitimate interests
- Data portability - request your data in a portable format
How to make a request
To access, correct or delete your personal data, or to exercise any other right, email us at info@aiagencyuk.ai or call 07886 078874
We will respond to your request promptly and in any event within one month
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator
Changes to this policy
We may update this Privacy Policy from time to time
Any changes will be published on this page with an updated effective date